REFUND POLICY

A LEGAL DISCLAIMER

All Sales Are Final. By completing your purchase, you acknowledge and agree that all sales are final. No refunds, returns, or exchanges will be permitted under any circumstances, except as noted in the Refund Policy or as required by applicable law. Please review your order carefully before confirming your purchase. If you have questions about a product or service prior to purchasing, please contact our customer service team for assistance.

For all non-graded cards, the use of mint or near mint condition has no bearing on grading. It is simply a card that is as if pulled from a fresh pack that has no obvious wear, tear, or physical deformity. While we go to considerable lengths to make sure we do not list any cards as mint unless it is free from any wear or tear, we make no claim as to how a card would grade out, as that is a subjective process, and sellers are not graders. We try to take more pictures than most sellers to illustrate the condition of the card. It is the responsibility of the buyer to base their own opinion on quality based upon the numerous photos that we provide. We do not post any cards with a mint or near mint designation that have any known physical deformity or wear and tear. However, if you would like additional photos, we are happy to take them. If you have any questions or concerns about any postings, we are happy to address them. Like most card sellers we no longer offer returns or refunds as cards can be damaged by the receiver.

REFUND POLICY - THE BASICS

J & J takes great care in listing cards which are in quality condition. Buyers are free to ask questions and ask for more pictures than those posted, in the event they have concerns. Our goal is to provide you with an exemplary buying experience so that we earn your trust and repeat business. In the event the buyer receives a completely different card (which should not occur, but we're all human) or a card which was described incorrectly (such as Rookie, and it is not a rookie; or numbered to /50 and it's numbered to /199), please contact J & J within 24 hours of delivery. Send us a photo of the card that was sent and secure the card that was sent, as well the original packaging, until we provide further direction. J & J takes videos of all cards being shipped and it will review the video of your shipment as well as the card that was alleged to have been sent inadvertently against its inventory to validate the issue was caused by J & J's negligence. In the event the situation is due to J & J's sole negligence, one of the following may apply:

(i) in the event the return shipping cost vs card cost ratio is too great J & J may, in its sole discretion, may allow one of the following:

issue a full refund
send the correct card
request the incorrect card to be returned (J & J will pay shipping), and either issue a full refund or send the correct card.

(ii) in the event the return shipping cost to card cost ratio is lower, J & J may, in its sole discretion, advise of one of the following to occur:

return the incorrect card undamaged (which J & J will pay shipping). Once received, J & J will promptly refund your entire purchase and provide a $5 credit to your next purchase.
return the incorrect card undamaged (which J & J will pay shipping). Once received, J & J will promptly send you the correct card and provide a $5 credit to your next purchase.

Due to the fact that all of our cards undergo careful review; pictures are posted to illustrate condition; and videos are taken to substantiate condition of the cards as well as shipping practices, J & J does not accept returns for damaged cards as cards can be damaged by the buyer.

Unfortunately, there are bad people out there, and if J & J suspects fraud, damage caused by the buyer, or any other unscrupulous acts, such will be reported, no refund, credit or other action of the ilk will take place. In addition, J & J will no longer do business with that individual or organization.